We only accept returns if the item shipped to you is defective or damaged. The item should be returned to us within 7 days from the delivery date in original packaging. The product should be in unused condition. We will send you a new replacement unit as soon as we receive the return package.
Refund if any will be through online payment only. There is no cash refund.
Incase of any kind of malfunctioning or defect, you need to contact the customer care no. available on the website contact us section.
When you return your product, just indicate the reason for your return in a short note. The refund shall be made within 7 days of reciving the product back. You have to dispatch the product to our factory address which is given in contact us section.
Please note that we will provide refund / return facility only for products bought from our online store www.suryachef.com and not for orders from physical stores or other online stores.